书城管理餐厅员工培训大全(第2版)
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第55章 附录:餐厅服务员常用口语英汉对照(2)

8.Be careful of the steps.

小心台阶。

七、指路用语

1.Please step this way.

请往这边走。

2.Go upstairs/downstairs.

上/下楼。

3.It’s on the second/third/floor.

在二(三)楼。

4.This way, please.

请这边走。

5.Turn left/right.

左/右转。

6.It will be on your right side.

在您的右手边。

7.It’s in the lobby near the main entrance.

在大厅靠近大门处。

8.It’s in the basement at the end of the corridor.

在地下室走廊尽头。

八、送别用语

1.Hope to see you again.

希望再次见到您。

2.We all look forward to serving you again.

我们期待能再次为您服务。

3.Mind/Watch your step.

请走好。

4.Glad to be of service.Please feel free to contact us anytime.

很高兴能为您服务,有需要请随时联系我们。

5.Thank you/Welcome to come back again.

谢谢!欢迎再来。

6.Welcome to come here again.Goodbye!

欢迎您下次再来,再见!

7.good-bye and good luck!

再见,祝您好运!

8.Have a nice trip.

一路平安!

九、电话订餐用语

1.What time would you like it?

请问什么时候光临呢?

2.For what time?您要订几点的位子呢?

3.May I have your name and telephone number?

能告诉我您的姓名和电话吗?

4.How many people in your party, please?

您一行有多少人呢?

5.We will hold the table for20minutes.

我们为您保留桌子20分钟。

6.Who is the reservation for?

请问是为谁预订的?

7.Is there any special requirement?

请问有什么特殊要求吗?

8.Here aren’t any table left for6:00tonight.

今晚6点的位子全部预订完毕。

9.I’ll call you when there is a free table for tomorrow evening at6:00.

明晚6点如有位子我们会尽快通知您。

10.Thank you for calling us.

感谢您的来电!

十、点菜服务用语

1.Sit down, please.Here is the menu.

请坐,给您菜单,先生。

2.Are you ready to order?/May I take your order?

可以为您点餐了吗?

3.What would you like to start?

请问先给您上些什么?

4.May I suggest…?It is very tasty.

我可以推荐……吗?它非常好。

5.Would you like to try…? I’m sure you’ll like it.

您想试试……吗?肯定您会喜欢的。

6.What would you like to have coffee or tea?

您要喝咖啡还是茶?

7.Would you like to have any wine with your dinner?

您用餐时要喝点酒吗?

8.Would you like some dessert?

请问要不要来点甜点呢?

9.What would you like to drink?

请问要什么饮料吗?

10.What else would you like?

请问还需要什么吗?

11.I’m afraid it will take some time for this dish about30minutes.Do you mind waiting a little bit longer?

恐怕这道菜要等30分钟,您介意吗?

12.How would you like it cooked?

您这道菜要怎么做呢?

13.Would you like the steak rare, medium rare, midium, midium well or well done?

您的牛排要一成熟、三成熟、五成熟、七成熟还是全熟呢?

14.Please enjoy your meal.

请慢用。

15.All right, I’ll make contact with the cook and make you satisfied.

好的,我跟厨师联系一下,会使您满意的。

16.Can I arrange a snack for you if you are pressed for time?

如果您赶时间的话,我给您安排一些快餐饭菜好吗?

17.Is it enough?

您的菜够吗?

十一、餐厅结账服务用语(问答)

1.I,d like to pay my bill now.

我想现在结账。

Where can I pay my bill?

哪里可以付账?

You may pay at your table, sir.Here is your bill.Would you like to check it?

在这里就可以,先生。这是您的账单。您核对一下吧?

Let me break it down for you....So the total is150yuan.

我来给您算算看……总共150元。

2.May I use my credit card?

我能用信用卡结账吗?

You may pay in cash or with credit card.

您可以付现金也可以用信用卡。We’ll give you a10%(ten percent)discount.我们给您九折优惠。Please sign your name here.请您在这里签名。

Sorry you can’t sign the bill here.Cash only, if you please.

对不起,我们这里不可以签单,请付现款吧!

十二、中餐厅常见原料、酒水英语词汇

猪肉 pork 肝 liver 鸡肉 chicken 小虾 shrimps鸽子 pigeon

乳猪 suckingpig 蟹 crab 牛肉 beef 海参 seaslug鲈鱼 perch

羊肉 mutton 石斑鱼 Roach 燕窝 birdnest 大虾 prawns龙虾 lobster

田鸡 frog 鱼翅 shark’s fin 鳜鱼 mandarinfish

红茶 Black Tea 花茶 Jasmine Tea 砖茶 Brick Tea 柠檬茶 Lemon Tea

中国白酒 Spirit 茅台酒 Mao Tai 黄酒 Yellow Wine 绍兴酒 Shao Xing Wine