Making Telephone Appointments
电话预约
01.Classic Sentences经典句子
1.They were all specially ordered.
它们都是专门订制的。
2.I want to discuss with him about the new contract we signed last week.
我想跟他讨论一下我们上星期签订的合同。
3.I guess I have to make an appointment to see him.
我想我必须预约才能见到他。
4.Would you like me to confirm the appointment？
您想让我确认一下您的预约时间吗？
5.I have an appointment with the manger of MP Company tomorrow morning.
明天早上我和MP公司的经理有个预约。
6.Can I make an appointment by phone？
我可以用电话预约吗？
7.Did you call for an appointment？
您电话预约了吗？
8.Do you want to make another appointment？
您想另外预约吗？
9.See you tomorrow.
明天见。
10.I’ll be here on Wednesday morning.
周三上午我再来这儿。
11.Appointments can be made by arrangement with my secretary.
约见时间可以与我的秘书商定解决。
12.I’d like to make an appointment with the Sales Manager.
我想约见销售部经理.
02.Useful Dialogue实用会话
A Telephone Appointment？
Sharon： Is Mr. Land in， please？
Mary： I’m sorry that he is not in. This is Mary speaking， his secretary.1？
Sharon： This is Sharon of MN Import &； Export Company.
Mary：Oh， Sharon， how are you.
Sharon： Fine， thanks. I’d like to discuss with Mr. Land about the contract terms. Does he have any time tomorrow.
Mary：Hold on for a moment， please. I will check his schedule.
Sharon： All right.
Mary： Would Wednesday be OK？
Sharon： Just a moment…Wednesday is OK.
Mary：Well. I’ll make an appointment for you at 9：00 a.m.on Wednesday.
Sharon：OK. I’ll be in his office on time.
Mary：We’ll be expecting you then.
Sharon：Thanks. See you.
Mary：Bye.
电话预约
莎伦：兰德先生在吗？
玛丽：抱歉，他不在。我是他的秘书，玛丽。
莎伦：我是MN进出口公司的莎伦。
玛丽：哦，莎伦，最近如何？
莎伦：挺好的，谢谢。我想和兰德先生讨论一下合同条款的问题。他明天有空吗？
玛丽：请稍等。我查一下他的日程。
莎伦：好的。
玛丽：星期三行吗？
莎伦：稍等，星期三可以。
玛丽：好的，那我给您预约周三上午九点吧。
莎伦：行。我会准时到他办公室的。
玛丽：我们将恭候您的光临。
莎伦：谢谢。再见。
玛丽：再见。
Notes 注释
hold on不挂断电话，等一下
schedule ["dju：l] n. 时间表；计划表
expect [ik"spekt] v. 期望；期待
Tips小贴士
①This is Mary speaking， his secretary. 我是他的秘书，玛丽。
打电话的基本用语：
询问对方是谁用“Who is that”
“我是……”用“This is …(speaking).”
“你是……？”用“Is that…”
例如：
(1) Who’s that 请问您是？
This is Lucy. 我是露西。
(2) Is that Tom 是汤姆吗？
Yes， speaking. 是的，请讲。
Receiving Clients
接见客户
01.Classic Sentences经典句子
1.Thank you very much for giving us your valuable time.
我们占用了你宝贵的时间，非常感谢。
2.I am here to meet you today.
我是来见您的。
3.I’m Henry. We met the last time you visited London.
我是亨利，上次你来伦敦时我们见过面。
4.Have you had breakfast yet
你吃过早餐了吗？
5.I’ve made a reservation at the hotel you used last time.
我已预订了你上次住过的旅馆。
6.We’ve booked a Western-style room for you.
我们已为你订了一间西式的房间。
7. We’ll start with an orientation video. It runs about 15 minutes.
我们将从一个电视简报开始，大概放15分钟。
8.The tour will take about an hour and a half. We ought to be back here by 3：00.
参观大概要一个半小时，3点钟以前回到这里。
9. Our new product line has been very successful. We’ve expanded the factory twice this year already.
我们新的生产线非常成功，我们今年已把工厂扩建了两倍。
10.I’d like to introduce you to our company. Is there anything in particular you’d like to know？
我将向你介绍我们的公司，你有什么特别想知道的吗？
11.We have some reports to show you for background information.
我们还有一些报告向你介绍背景资料。
12.Is there anything I can explain fully？
有什么事情要我详细说明的吗？
13.What did you think of our factories.
你认为我们的工厂怎样？
14.Is your factory any different from other plastics factories？
你们工厂和其他塑胶工厂有何差别呢？
15.I’d like to explain what makes this factory special.
我要向你说明本工厂的特点。
16.This is the most fully-automated factory we have.
这是我们的全自动化工厂。
02 Useful Dialogue实用会话？
Meet a client
Smith：Good morning， Mr. Carter. It’s great to see you again. Did you have a good trip over？
Carter：Yes， it was a good flight. I was a little tired yesterday， but I’m OK now. 1？
Smith：Great！ If you’re ready， I’d like to introduce you to some of our key personnel.
Carter：Let’s go.
……
Smith：This is Kathy， our financial officer.
Kathy：Nice to meet you.
Carter：Nice to meet you， too. You’re doing a great job. The division’s finances are in top shape.
Kathy：Thank you.
Smith：And this is George. He’s in charge division of marketing.
George：How do you do？
Carter：It’s a pleasure to meet you. So you’re the one responsible for those outstanding sales figures I’ve seen.
George：Thank you. I must say I have a great staff.
Smith：I think you’ll find all of our staff is top-notch.
Carter：I’m already convinced of that， from the reports I’ve seen. Well， I’d like to see our manufacturing operation now， if I could.
Smith：Sure thing！ Right this way.
接见客户
史密斯：早上好。卡特先生，再次见到你真好。你旅途还愉快吧？
卡特：是的，还不错。昨天还有点累，现在没事儿了。
史密斯：太好了！如果你已经准备好了的话，我想把您介绍给这儿的主要工作人员。
卡特：咱们走吧。
史密斯：这是凯西，我们的财务主管。
凯西：见到您很高兴。
卡特：我也是。你干得太棒了。分公司的财务达到了最佳的状态。
凯西：谢谢。
史密斯：这是乔治。他主管营销。
乔治：您好。
卡特：见到您很荣幸。我看过的那些了不起的销售数字，全是由您带领创下的吧。
乔治：谢谢。可我得说那是因为我们有一个了不起的团队。
史密斯：我想你会发现我们所有的员工都是一流的。
卡特：这些报告已经说服我了。嗯，如果可以的话，我想看看我们的制造车间。
史密斯：当然！这边请……
Notes 注释
key【ki：】a.关键的
division【di"viзn】n.部门
outstanding【aut’staedi 】a 杰出的，显着的，未偿还的
staff【sta：f】n. 职员，参谋，棒，支撑
Tips小贴士
①I was a little tired yesterday， but I"m OK now.昨天还有点累，现在没事儿了。
few 与(a) little的用法区别
1. 从所修饰的名词来看：(a) few后接可数名词，且要用复数形式；(a) little后接不可数名词。如：We had little time to do it. 我们没什么时间做此事。如：He has few friends. 他朋友很少。2. 从所表示的意思来看：上面提到，两者均可表示数量，其主要区别是，(a) few后接可数名词，(a) little后接不可数名词。但是，(a) little还可表示大小。如：The little boy is very busy. He has little time to play. 这个小男孩很忙。他很少有时间玩。前面的little表示形状或个子“小”，后面的little表示数量“少”。
3. 从各自的词性来看：在词性方面，两者的共同点是，均可用作形容词或代词；其不同点是，(a) little 还可用作副词，用以修饰形容词、副词、动词以及介词短语。如：She was only a little over fifty years old. 她才五十多一点。
4. 不带 a 的little和few 含有否定意义，表示数量很少或几乎没有，强调“少”；带有a 的little和few含有肯定意义，表示数量虽然少但毕竟还有，强调“有”。比较：Few people like such things. 没什么人喜欢那样的东西。A few people like such things. 有少数人喜欢那样的东西。
Company Profile
公司概况
01.Classic Sentences经典句子
1.Let me have an overview of our company.
我先讲一下我们公司的概况。
2.Our company deals in both hardware and software.
我们公司既经营硬件，又经营软件。
3.Our company was set up 40 years ago.
我们公司是四十年前建立的。
4.Our staff works in three eight-hour shifts.
我们的工人每天工作8小时，三班倒。
5.The organizations in my company are different from that in your company.
我们公司的组织机构跟你们公司的不同。