tag [t?ɡ] n. 标记；标签
suitcase [?su：tke?s] n. 手提箱；皮箱
compensation [?k?mpen?se??n] n. 补偿；赔偿
claim [kle?m] v. 声称；索取
escalator [?esk?le?t?(r)] n. 自动扶梯
hallway [?h?：lwe?] n. 走廊，过道
display [d??sple?] n&；v. 屏幕，显示器；展示
carousel [?k?r?'sel] n. 传送带
nickel ['n?kl] n. 五美分
feeder [?fi：d?(r)] n. 进料口，喂食器
点滴文化情
外出旅行的行李小贴士
外出旅行，携带的行李是一个令人头疼的问题，航班对乘客所携带的行李在重量和体积上都有所限定。
Baggage charges can vary from airline to airline andcan become quite costly if you are not aware of the properprocedure when traveling and carrying baggage.
Below is a guide to help you judge the correction chargesand weight of baggage when traveling.
1 item of check in per passenger at 23kg(some airlines20kg) an additional bag can be checked in for a fee. 1 item ofcabin baggage airlines differ between 10kg - 16kg (US Airways)once it fits in the over head.
For the most up to date information please refer to therespective airline website.
不同的航空公司对旅客的行李规定不尽相同，旅行的时候携带行李要注意了解相关程序规定。
以下提供说明旅行行李的费用和重量。
每一位乘客免费携带重量23千克（某些航空公司限定20千克）的行李包，随身携带10千克至16千克（美国航空）的物品进入客舱。
最新的信息请查询各大航空公司网站。
Section 26 登记入住 Check-in
登记入住酒店，需要到前台签到，咨询相关信息，填写相关入住表格，并索取钥匙。酒店前台可联系相关部门提供客房服务、餐饮服务、维修服务等等。
口头应急句
1. We have a reservation for one room.
我们预约了一个房间。
2. Id like to check in.
我要登记入住。
3. Do you have a reservation with us， madam？
您跟我们预约了吗，夫人？
4. Welcome to the Forest tower Hotel. How can I help you？
欢迎到森林塔酒店。有什么可以效劳？
5. When will you check out？
打算什么时候退房？
6. What name is the reservation under？
在什么名字下预订？
7. Do you need any wake-up calls？
你需要叫醒服务吗？
8. Would you like a smoking room or a non smoking room？
你要抽烟的还是非抽烟房间？
9. They have a bedroom， a living room and a bathroom as well asa kitchenette.
这间套房有一间卧室、客厅和浴室还有一个小厨房。
10.Your room number is 2014， sir.
先生，你的房间号是2014号。
11.We offer a full continental buffet every morning， free airportshuttle service.
我们每天早上都提供自助餐和免费机场快车服务。
12.This room is air-conditioned.
这个房间配有空调。
13.What do you think of this room？
你觉得这房间怎么样？
14.You can make a call whenever you need a room service.
如果您需要客房服务，请随时拨打电话。
超经典情景对话链接
经典一
Sarah： I'd like to check in.
Receptionist： May I have your name？
Lillian： Yes， Sarah Taylor.
Receptionist： Did you have a reservation with us， madam？
Sarah： Yes， I did.
Receptionist： Madam， your reservation is for a double room for two nights.
Right
Sarah： That's right.
Receptionist： Could you fill out the registration， please？
Sarah： All right.
Receptionist： How would you like to settle your bill？
Sarah： By credit card.
Receptionist： OK. Your room number is 25 on the third floor. Have an enjoyablestay.
莎拉：我想办理住宿登记手续。
接待员：您叫什么名字？
莎拉：我叫莎拉泰勒。
接待员：您预订了吗，女士？
莎拉：是的，我预订了。
接待员：女士，您预订了一个双人间，住两个晚上，对吗？
莎拉：是的。
接待员：请填写一下住宿登记卡，好吗
莎拉：好的。
接待员：您将如何付款呢？
莎拉：用信用卡。
接待员：好的。您的房间号是3楼的25号。祝您住得愉快！
要点提示：
check-in 登记入住 have a reservation 预约
fill out 填写（表格） credit card 信用卡
king size 特大号 non-smoking 禁止吸烟的
the view of 视野 wake-up 唤醒；叫醒
经典二
Front Desk： Good afternoon. Can I help you？
Hanson： We'd like to check in please.
Front Desk： Have you made a reservation？
Hanson： Yes， it's under David Hanson.
Front Desk： Oh yes， I can see it here. It is a king size room for 3 nights.
Hanson： That's right.
Front Desk： A smoking or non-smoking room？
Hanson： Non-smoking， please.
Front Desk： Okay. Would you like a room with the view of the pool or thesea？
Hanson： The sea.
Front Desk： Do you need any wake-up calls？
Hanson： No thanks.
Front Desk： Okay， everything is ready. Your room is 503.
Hanson： Thank you. How about the breakfast？
Front Desk： Free breakfast between 7 a.m. and 9 a.m. on the 1st floor. Enjoyyour stay.
Hanson： Thank you.
前台：下午好！什么事？
汉森：我们要一个房间。
前台：你们预订了吗？
汉森：是的，在戴维汉森名下预订。
前台：哦，是的。找到了，一个3天的配有大号床的房间。
汉森：没错。
前台：抽烟还是不抽烟？
汉森：不抽烟。
前台：好的，你需要湖景房还是海景房？
汉森：海景房。
前台：需要叫醒服务吗？
汉森：不，谢谢。
前台：好的。一切都给您准备好了。您的房间是503。
汉森：谢谢，早餐呢？
前台： 7点到9点早餐免费，在一楼就餐。
汉森：谢谢。
词汇补给站
check [t?ek] v. 登记，登记处
reservation [?rez?'ve??n] n. 住宿，住处
double ['d?bl] adj. 地方，位置
fill [f?l] v. 填充；填写
registration [?red???stre??n] n. 登记
settle [k??(r)s] v. 解决；安排
bill [d?'vel?pm?nt] n. 账单；清单
enjoyable [d?'vel?pm?nt] adj. 愉快的；快乐的
smoking [d?'vel?pm?nt] n. 吸烟
view [ple?s] n. 观看；风景
breakfast [d?'vel?pm?nt] n. 早餐
enjoy [d?'vel?pm?nt] v. 欣赏；享受
点滴文化情
了解
Check-in
Check-in 这个词，我们经常看到，但它在不同的场合，有好几种不同的意义，要分清哦。
Check-in is the process whereby a person announces theirarrival at a hotel， airport or sea port， and by analogy on a socialnetwork service.
Check-in 意思是当一个人在酒店、飞机场或海港、社交网络等签到的过程。
Airport check-in：
The check-in process at airports enables passengers tocheck in luggage onto a plane and to obtain a boarding pass.
When presenting at the check-in counter， a passenger willprovide evidence of right to travel， such as a ticket or electronicmeans.
飞机登机签到：
机场登机手续就是乘客托运行李并获取登机牌。当来到登机签到柜台，需要出示旅行证件，如飞机票或电子证件。
Hotel：
At a hotel or similar establishment， guests are usuallyrequired to check in (also called register or sign-in)， whichinvolves providing or confirming the guests personalinformation and providing a signature. At the end of the checkin，the reception staff will provide guests with a room key.
酒店登记：
到达酒店，通常要求贵宾登记签到(也叫注册登记)，包括出示或查明贵宾个人信息并签名。登记结束后，接待人员给贵宾提供房间钥匙。
Social Network：
Many social networking services， such as Google+，Facebook， Jiepang， VK (social network)， allow users to whathas been referred to as self-reported positioning， or morecommonly known as a 'check in'， to a physical place and sharetheir locations with their friends.
社交网络签到：
许多社交网络，如Google+，Facebook， Jiepeng， VK社交网，它们给用户提供地理位置定位功能，俗称“打卡签到”，就是与朋友们一起分享自己所在的地理位置。
Section 27 客房服务 Room Services
客房服务是宾馆服务质量的保证。打扫客房，洗衣服务，检查客房配套设施并登记，为宾客提供细致周到服务，是客房服务的主要内容。
口头应急句
1. There must be something wrong with the toilet in my room.
There is a bad smell from it. Can you come and check it？
我房间的卫生间有些问题。气味难闻。您能来看看吗？
2. When will it be convenient？
什么时候方便呢？
3. Could you come back in three hours？
你能不能过3小时再来整理？
4. The air conditioner in my room is not working.
我房间的空调打不开。
5. I'll call the Maintenance Department.
我会打电话给维修部的。
6. Could you send someone to fix it immediately？
你能马上派人来修理吗？
7. Housekeeping. May I come in？