Lesson 59 预约及造访
出口成章
I’d like to make an appointment for the nail polish this afternoon. 我想预约今天下午修指甲。
Do you have your fixed beauty consultant？ 请问您有固定的美容顾问吗？
When is Miss Kelly available for haircut tomorrow？ 凯莉小姐明天什么时候方便剪发？
Is it your first time making reservation？ 这是您第一次预约吗？
It’s my first time being here. Can you show me around？ 这是我第一次到你们这儿来。你能带我参观一下吗？
What beauty services do you provide？你们提供什么美容服务？
How much do you charge for a SPA？ 你们做一次水疗的价格是怎样的？
Our massagists come from Thailand. 我们的按摩师来自泰国。
Do you also sell cosmetic products？ 你们是否还出售化妆品？
What time do you open everyday？ 你们每天的营业时间是怎样的？
Do you have any discount if I bring a friend with me？ 如果我带朋友一起来，你们能优惠些吗？
Is Miss Ron free at 10 tomorrow morning for a facial？ 罗恩小姐明早10点有时间做面部护理吗？
Sorry， the machine for fitness is fully booked tomorrow. 不好意思，减肥仪明天都预约满了。
How much does it cost to get your membership card？ 你们的会员卡需要多少钱才能办理？
Do you have any gifts if I join your membership program？ 如果我加入你们的会员项目，能给些礼物吗？
职场聊天一语惊人抄这段
Good afternoon lady！ Welcome to our beauty salon！
下午好女士，欢迎来到我们的美容沙龙。
Good afternoon. I want to make some improvement for my skin and a friend of mine recommends your place.
下午好。我想改善自己的肌肤，一个朋友向我推荐了你们这里。
May I ask your friend’s name？
我能冒昧问下您朋友的姓名吗？
Her name is Cathy White， your VIP.
她叫凯西·怀特，是你们的贵宾。
Oh， I see. Miss White is one of our most welcome guests. I will show you around to give you a brief introduction of our salon.
哦，了解了。怀特小姐是我们这儿最受欢迎的客人之一。我带您参观一下沙龙，并做个简单介绍。
OK， thanks.
好的，谢谢。
We provide services on facial， body care， nail polish， fitness and fragrance treatment. All our facilities and products come from France. And our crew are perfectly trained.
我们提供如下服务：面部护理、身体护理、美甲、瘦身和芳香疗法。我们所有的设备和产品都来自法国。我们的员工训练有素。
Looks very nice. Can I make a reservation of a moisturing facialtreatment tomorrow afternoon？
看上去不错。我能预约一个明天下午的面部保湿护理吗？
Sure. Do you have any appointed beauty consultant？
当然可以。请问您有指定的美容顾问吗？
No. Please assign me an experienced one.
没有，请为我指定一名经验丰富的美容顾问。
正式用语 VS 非正式用语
中文 非正式场合聊天常用语 正式场合聊天常用语
请为我预约明天上午的剪发。 Please schedule a haircut for me tomorrow morning. Can you make a reservation of haircut for me on tomorrow morning？
你们的年费是多少钱？ What’s your annual fee？ How much do you charge annually？
需要提前多久预约？ How long in advance should I make a reservation？ What’s the lead time of making a reservation？
我们还提供很多附加服务。 We also provide a lot of additional services. Add-value services are also available.
预约但最后没来，需要支付10%的费用。 You need to pay 10% of the cost if you don’t come. A 10% of service fee will be charged if you made the reservation without coming at last.
我们的美容沙龙是本地区最著名的。 Our beauty salon is the most famous one in this area. Our beauty salon owns a good reputation locally.
我们的服务是一流水准。 We provide the best services. The services we provide are first class.
你们提供上门服务么？ Can you come to my place to provide services？ Do you provide door-to-door services？
你们这里可以刷卡么？ Can I swipe credit card？ Do you accept credit card？
你们每家连锁店的服务都一样么？ Do your chain stores provide the same services？ Are the services in each of your chain store the same？
重点词汇解析
1. salon [s？‘l？n] vt. （营业性的）厅，院，室，店
【例句】She did haircut in that hair salon.
她在那家发廊做了剪了个头发。
2. fitness [’fitnis] n. 健康
【例句】Fitness is what most people want to achieve.
健康是大多数人想要追求的。
3. moisture [‘m？ist] n. 潮湿，湿度，水分
【例句】This moisture cream is the best seller of this year.
这款保湿霜是今年最畅销的产品。
4. wellness [’welnis] n. 健康
【例句】Employees’ wellness is the asset of an enterprise.
员工的健康是企业的财富。
5. carefree [‘kfri：] adj. 轻松愉快的，无忧无虑的
【例句】Carefree is a precious feeling that cannot easily be achieved.
无忧无虑是一种珍贵的感觉，不容易得到。
英语加油站：每天读点英语经典
美国总统肯尼迪的著名演讲，激励一代美国人前进（节选）
My fellow Americans， ask not what your country can do for you， ask what you can do for your country. My fellow citizens of the world， ask not what America will do for you， but what together we can do for the freedom of men. Finally whether you are citizens of America， or citizens of the world， ask of us here， the same high standards of strength and sacrifice which we ask of you. With a good conscience of our only sure reward， with history the final judge of our deeds， let us go forth to lead the land we love， asking His blessing and His help， but knowing that here on earth， God’s work must truly be our own.
美国同胞们，不要问美国能为你们做些什么，应该问你们能为美国贡献些什么。全世界的同胞们，不要问美国将为你做些什么，应该问我们一同能为人类的自由做些什么。最后，无论你是美国公民还是其他国家的同胞，你们应该要求我们献出我们同样要求于你们的高度的力量和牺牲。无愧于心是我们惟一可靠的奖赏，历史是我们行动最终的裁判。这一切让我们大步向前，去引领我们所热爱的这片土地。我们祈求上帝的保佑和帮助，但我们很清楚，上帝在尘世的工作必定是我们自己的工作。
肯尼迪还有这样说：
Prosperity doth best discover vice， but adversity doth discover virtue.
顺境时显现恶习，逆境时凸现美德。
Rejoicing in hope， patient in tribulation.
从希望中得到欢乐，在苦难中保持坚韧。
Lesson 60 风格
出口成章
What’s your favourite style？ 你最喜欢什么风格？
We offer different styles to cater different customers. 我们提供不同的风格，去满足不同客人的要求。
Fashion dies quickly but style lives forever. 时尚很快消亡，然而风格永存。
Do you want French nail？ 您想要法式美甲吗？
The color doesn’t suit me that well. 这个颜色不是太适合我。
We have a leaflet of different designs of nails.我们有一本手册，上面有不同指甲的设计。
Can you give me the color template？ 能麻烦你给我下色板吗？