As you begin to make deposits in the Emotional Bank Account， you may see positive results immediately.
The Emotional Bank Account
The Emotional Bank Account is like a financial financial adj.财政的， 金融的 bank account in one way： you can make “deposits”—actions that build trust—or you can make “withdrawals” that decrease it. It represents the quality of the relationship you have with other people.
当你开始在感情银行“存款”，很快你就可以看到实际的结果。
感情存折
感情银行和金融银行的储蓄在某方面有相似点，那就是你既可以“存款”，即做建立信任的举动；也可以“取款”，即做削减信任的举动。它意味着你和他人之间关系好坏的程度。
If you have a high balance， then communication is open and free. Let me share ideas for “deposits” you can make in your family：
Cultivate cultivate vt.培养， 耕作 Kindness.
Many years ago I spent an evening out with two of my sons. In the middle of the movie， Sean， then four， fell asleep. His older brother Stephen， six， stayed awake， and we watched the rest of the movie together. When it was over， I carried Sean to the car. It was cold， so I took off my coat and gently put it over him.
When we arrived home， I carried Sean in， then lay down next to Stephen to talk. Suddenly he asked， “ Daddy， if I were cold， would you put your coat around me， too？” Of all the events of our night out together， the most important was a little act of kindness—a showing of love to his brother.
如果你相有高的账户余额，那么你在与人交往时就能畅谈自如。下面分享一下我对于怎样在家里进行感情储蓄的一些观点：
培养善心。
好多年前，我和两个儿子在外度过了一个愉快的夜晚。电影放映过程中，当时四岁的肖恩睡着了。他六岁的哥哥史蒂芬还醒着，同我一起看完了电影的后半部分。看完电影了，我将肖恩抱回车里。天气很冷，所以我脱下外套并轻轻地盖在他的身上。
到家后我把肖恩抱到房间里，然后躺在史蒂芬身边和他聊天。他突然问：“爸爸，如果我感到冷，你也会把你的外套给我盖上吗？”那晚我们在外面一起做了很多事，他觉得最重要的竟是一个善意的平凡举动，一个对他弟弟体现爱心的举动。
In relationships， the little things are the big things. They go a long way toward building trust and unconditional love. Just think about the impact in your family of using words of courtesy such as thank you and please. Or unexpected acts of service， such as taking children shopping for something thats important to them. Or finding little ways to express love， such as leaving a note in a lunch box or briefcase briefcase n.公文包 .
Earn an “A”—apologize.
Perhaps nothing tests our capacity to initiate change as much as saying “Im sorry I embarrassed you in front of your friends. That was wrong of me.” “Sweetheart， I apologize for cutting you off. I was so rude. Please forgive me.”
Sometimes apologizing incredibly incredibly adv.不能相信地 hard， but the effort says， “Our relationship is very important to me.” And that kind of communication builds the Emotional Bank Account.
在家庭关系中，小细节就是大事情。它们在建立信任和培养无条件的爱的方面，作用不小。考虑一下在家里使用像“谢谢”和“请”这些礼貌用语的效果。或为家人做些他们意想不到的事情，比如带孩子们去买对他们来说很重要的东西。或者想出一些小点子来表达爱，比如在午饭盒里或是公文包里留个便条等。
获得“A”，即道歉。
最能检验我们打破僵局的才能，莫过于说一句：“我非常抱歉让你在朋友面前难堪，是我不对。” “亲爱的，我很抱歉打断你，我太无礼了，请原谅我。”
有时难以做出道歉，但是做出努力去道歉就是告诉对方：“我很在乎我们之间的关系。”而这种交流能增加感情银行存款。
Learn loyalty.
Next to apologizing， one of the most important deposits a person can make is to be loyal to family members when they are not present. In other words， talk about others as if they were there. That doesnt mean youre unaware of their weaknesses. It means， rather， that you focus on the positive—and that if you do talk about weaknesses， you do it in such a way that you wouldnt be ashamed to have the person overhear overhear vt.无意中听到， 偷听 it.